please help

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  • Updated 9 years ago
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trying to publish my site using my own domain name, but my domain manager requires a primary and secondary hostname
Photo of Wilko


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Posted 9 years ago

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Photo of Kershnee


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Hi Wilko,

SynthaSite does not have name servers as we are not the managers of your domain, we simply host your site. Your domain name registrar needs to provide you with your name servers and you then point your site to us by setting up an A record, as per the following instructions:

How to configure a domain name you already own:

1. Log in to your chosen domain registrar (eg.,
2. Go to the DNS Management page.
3. Set up an A Record.
4. The IP address of your record must point to: ""

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. If you require specific help with the interface of your domain name registrar, please contact them for support.

We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples: Using a Domain Name not purchased through SynthaSite - There are also instructions on how to use [ZoneEdit]( if your domain name registrar does not provide you with domain name management. However, most domain name registrars can assist you with an A record, in which case you would not need to use a third party service like ZoneEdit -