Please help - iv been hacked!!

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Iv launched my website, but somebody has hacked my email address, so i cant log into my yola account? and it wont let me submit a form to you? Please help!
Photo of maxine

maxine

  • 1 Post
  • 0 Reply Likes
  • anxious

Posted 7 years ago

  • 1
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Maxine,
I can understand that this is very frustrating for you. The only way that someone can get into your account is if they know your username and password to begin with. It is quite difficult for us to verify your identity and be able to tell if you are the owner of the account etc. If you could submit an email to support@yola.com we can discuss this with you further from there.

Kind Regards,
Emmy