please help me my website wont publish

  • 1
  • Question
  • Updated 8 years ago
since i purchased a .co.uk domain name i appear to be having difficulty in gaining access to my site.i go to my yola.com account and publish the site and the preview works a treat.just i have no website on the internet.
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Terry

  • 4 Posts
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Posted 8 years ago

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Brianna

  • 2045 Posts
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Hello Terry,

Thank you for your message. Could you please share your URL with us? Once we know which domain you are publishing your site to, we will be able to look further into this situation for you.

Cheers!
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Terry

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yes of course i can http://tortoise-island.co.uk my previous address was
http://tortoise-island.yola.com.i purchased this domain last night and have checked the pay pal has gone through.but when i check on this site it says that domain is still available.
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Jackie

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Hello Terry,

I have replied to your email - our engineers will be looking into why your domain has not become available to you yet. They are currently offline, but are back on tomorrow. Apologies for the delay and any inconvenience this may cause!

I will be in touch by email. Thanks for your patience as we work through this together.

Kind regards,
Jackie
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Terry

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thanks Jackie its kind of you to reply .i will check it out tomorrow, thanks again for the response.
terry