please help me with my domain name

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  • Updated 10 years ago
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Can someone please sort my domain name out. When i type in, i want my new web site that i created with synthasite to appear, I set up my domain name with oscommerce, i began to try and build a web site with them but it was far too difficult so i came to you, synthasite, Ive read how to do this by going to DNS management etc. but I'm just not confident enough to do it, will someone do it for me?? Thank you
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  • anxious

Posted 10 years ago

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Photo of Marije

Marije, Official Rep

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Hi Lisa,

These are the steps you need to take when publishing to your own domain, you can only try! Alternatively, email us in Support so that we can help you through the steps:

1. You've bought your domain, now log into your account with your domain registrar:
- go to the DNS Management page
- setup an A Record
- the IP address of your record must point to: ""
If you're struggling with this, I can suggest that you try to contact support at your domain registrar to help you set it up.

2. Go back to your SynthaSite and click on the yellow 'Publish my site' button at the top:
- choose the second option and type in your address
- click on next and follow the steps until your site is published

Please remember that it can take up to 48 hours (although usually less) for
these changes to take effect and for your site to be displayed.

You're welcome to email us at if you need further assistance.

Good luck!

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Hi there, thank you for your quick responce, i tried what you said but i couldn't even find the DNS management page, so, i contacted the guys who gave me my domain name by telephone and they told me to ask you for your domain name sevice details then i have to email them, could you give me this info, thank you