Please Help! Pages aren't saving or publishing to the web...

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  • Question
  • Updated 8 years ago
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I have made changes to my pages but when i save and publish them to the web, I check the website, and the changes weren't saved and i've done it over and over again. Have there been any problems with the site lately? I've been trying this since last week...please help! Thanks!!!!
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Posted 8 years ago

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Shawn Holman

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Please make sure you are Pressing the Green Publish button

Once you click that you will get this lightbox:

If you X this out right after it gives you the Your Site is Published message. It wont work because sometimes the Yola servers run slow.

Publish Guide:

1. Find and Click the Green Publish Button
2. Wait for the Your site is Published Message
3. Wait 1-3 Minutes.
4. Click on Link in the Lightbox that goes to your site.
5. Look for the Changes.

If nothing changed follow these steps:

1. Go to Site Settings and Find Un-Publish Site:

2. Click Un-Publish Site, type in UNPUBLISH in the Input and click Un-Publish:

3. Re-Publish your site by Clicking publish site:

4. Type in your Domain again. And your done!

Best Regards, Shawn
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Monique, VP of Customer Support

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Official Response
Hi Meisha

There are no problems with Yola that we are aware of that would cause the issue you described.

One possibility is that the old version of your site is being cached by your browser. Please try clearing your cache and if that doesn't solve the problem, post the link to your site and give us one example of a change you were expecting to see that is not showing up so that we can investigate further.
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Hi Guys! I went to my site just to check one more time and everything is GOOD TO GO!!! Thank you both for your help and quick responses :) Im set now, have a lovely day :)