Please help with name service

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  • Updated 8 years ago
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Hi, Hoping you can help... i have a website with you and a domain with someone else. Only because i wanted the extension and not just .com anyway i upgraded to silver to do this and contacted my domain provider and they advise i need to go back to you and ask what the name service is ??? Not the IP address but the NAME SERVICE... can you please advise?? yola web address is and the domain i am trying to get to hook up is
Photo of SharynL


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Posted 8 years ago

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Photo of Emmy


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Hello SharynL,
Setting up domain records can be pretty frustrating, I'm sorry we are not able to provide domain name at this tome.

When you configure your own domain name, you may come across a request for name servers. Yola does not have name servers to provide you with.

1. If you have purchased your domain name elsewhere your domain name registrar needs to provide you with domain name management (name servers). You need to point your domain to your site by creating an A record (address record)
3. If you have bought your domain through a domain name registrar that does not offer domain name management you will need to make use of a service like ZoneEdit. However, you should first try to establish whether they can assist you with an A record for your domain.

If I can assist you further please let me know.

Kind Regards,