please return my money

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
I just purchased your silver package today the templates arent to bad but there is not the first site that will fit what I am looking for I am a plumber there is nothing on your site that is appropriate for what I want I not to mention I thought it was suppost to be simple for the average person to create nothing on there will do what I want it to do. I would like my
money back I am not happy with this at all! Some friends mentioned that they used it but
I dont see how and then there is not the first number to call very unhelpful please return
my money.
Photo of Josh Scarborough

Josh Scarborough

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  • frustrated

Posted 8 years ago

  • 1
Photo of c2print


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Please be patient my friend ... if you spent 15 minutes talking to your friends who have Discovered Yola ... then you spent 4 hours building a Plumbing Website ... the result would be ... The Best Plumbing Site the web has seen.

Every other person who has found Yola loves it ... and so shall you
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Laura Thomas, Social Media Coordinator

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Hi Josh,

We're sorry to hear you are struggling to create your site and that you are unsatisfied with your Yola Silver purchase.

We are happy to refund you however we'll need to gather some personal information that you will not want to leave on this public forum.

Please email with your login email and a link to this topic and our Payments Department will assist you promptly.

If you change your mind and want some help getting started on your site, we are happy to assist with that as well. Sitebuilding with Yola can be simple and very rewarding but it does take some time and getting used to. We have a lot of fantastic resources to guide you along the way and while we don't offer phone support at this time the help you can get on this forum and via email is more effective than you might think.

I suggest checking out our Getting Started Tutorial if you feel like giving it a shot.
Photo of Keara


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Josh, after you get your refund, you might want to take a look at Yola free (which is Yola Bronze now, I think). You can have up to five sites without paying a thing. That will give you a chance to find out if you can do what you want through Yola. You can put together a basic website very quickly using Yola. If you want to customize it, that will take longer. You can do that over time, though, as you find out more about what you want and how to do it. Anyway, I would encourage you to give free Yola a try and see what you think.
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Hi Josh,

If you would like I would be more then willing to help create a website for you. Visit my website at

Thank you for your time,

Paleki Webdesign Team!