Please see my post under Ask a Question. Open DNS is not letting me get to Yola. I need to update my site. It says it is blocked as a "Phishing site". Please resolve this.

  • 3
  • Question
  • Updated 9 years ago
  • Answered
Please see my post under Ask a Question. Open DNS is not letting me get to Yola. I need to update my site. It says it is blocked as a "Phishing site". Please resolve this. Thanks!
Photo of Kristine Marquez

Kristine Marquez

  • 3 Posts
  • 0 Reply Likes

Posted 9 years ago

  • 3
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Kristine

I am sorry you are experiencing this issue. Yola has been falsely blocked by Open DNS as a phishing site. If you use Open DNS to manage your DNS then you will receive this blocked page preventing you from logging into your account. Your site is still available to people who do not use Open DNS, but you will not be able to access it. Our Engineers are working to get Open DNS to unblock us, and we hope to resolve this issue soon.

In the mean time, a workaround would be to ask your network administrator to use Google Public DNS - this will ensure that you are not blocked by Open DNS.

Thank you for your patience while we work on this issue.
Photo of Kristine Marquez

Kristine Marquez

  • 3 Posts
  • 0 Reply Likes
I needed a few tries to log in because I inadvertently entered the wrong e-mail address. Once I entered the correct one and entered my password, I got a page from Open DNS saying Phishing Site Blocked. How am I supposed to fi this so I can make my updates?

This reply was created from a merged topic originally titled
I needed a few tries to log in because I inadvertently entered the wrong e-mail address. Once I entered the correct one and entered my password, I got a page from Open DNS saying Phishing Site Blocked. How am I supposed to fi this so I can make my updates?.
Photo of Sister

Sister

  • 85 Posts
  • 7 Reply Likes
Seems to be fixed! Thank you!
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello all,

We are very happy to report that this bug has been fixed and Open DNS is no longer blocking Yola. So all is well!

Kind Regards,
Emmy