Please solve my problem

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  • Problem
  • Updated 7 years ago
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I dont want to get my yola account renewed. I have a silver pack. Do i need to do anything or it will automatically get deactivated. Is it the case that yola will automatically keep on renewing my membership using my card details ?
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ursbhavishya

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Posted 7 years ago

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Nazlie

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Hello ursbhavishya

If you do not want to renew your Yola Silver account, you may do so. Your account will automatically change to a Yola Free or, if you have a domain with Yola, you will get have a Yola Bronze account.

How your account will be affected:

  • Styles: If any of your sites have Premium style templates, you will not be able to continue using the same style. You will need to choose a style from the Free styles for your site.

  • If you have published more than 5 sites, you will not be able to publish your sites until you unpublish some of your sites to get down to 5 sites, the number of sites allowed in a Free and Yola Bronze account.

  • The Yola link will reappear at the bottom of all your sites.

  • If you have a domain, you will need to renew it up to 30 days after it expires.



I hope this is helpful. Let us know if anything is unclear or if you have any questions.

Nazlie
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ursbhavishya

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yea. i want that no more money get deducted from my card for renewal and the account automatically get convert into a free account after the expiry of my annual subscription.
And as you mentioned that it with automatically change to bronze(as i have a paid domain). I hope that would not cost me anything ?
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Nazlie

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Hi ursbhavishya

If you do not want to have a Yola Silver subscription, you can ignore the account renewal emails and your account will revert to the Yola Bronze or Yola Free package. If you renew your domain, you will be on the Yola Bronze package.

Let us know if you have any more questions or need more help.

Nazlie
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ursbhavishya

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that did help. Thanks