pointed my record...nothing has happened

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  • Updated 10 years ago
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Hello. I've pointed my record to Synthasite, but NOTHING is happening. It's been over 3 hours... did do something wrong?
Photo of Kai


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Posted 10 years ago

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Photo of Adrienne


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Hi Kai,

No, you probably haven't done anything wrong. If you've been to the DNS management page of your domain name registrar, and you've been able to point your A Record to SynthaSite's IP address, then you're almost there. However, it does take more than 3 hours for the changes to propagate through the Internet.

For the benefit of other people who may be coming across this post, I'm including some general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support.

How to configure a domain name you already own:
1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com)
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: ""

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard.

We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples:

How to use your domain name with SynthaSite.

Please write us from within the Site Builder application (click on Help > Contact Support) if after 48 hours you're still having difficulties with your published website address.