Pointing domains bought from yola to hostgator subdomains

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  • Updated 5 years ago
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Hi
I have two domains I bought from Yola - shuttleworthweaving.com and joannebloch.com and I wish to direct them to shuttleworth2.shelaghspencer.com and joannebloch.shelaghspencer.com respectively.

I have changed the nameservers and IP addresses of both sites to my hostgator nameservers and IP address. Once I did that I could not change the DNS settings because I got a message saying that the nameservers were not hosted with Yola.

The problem is that instead of pointing to the subdomains, both sites point to the primary domain, shelaghspencer.com

Many thanks,
Angela
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Angela Spencer

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Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Angela,

Our DNS team can help you with this but in order to verify your account and domain ownership please submit a request to support here.