Pointing domains bought from yola to hostgator subdomains

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  • Updated 7 years ago
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I have two domains I bought from Yola - shuttleworthweaving.com and joannebloch.com and I wish to direct them to shuttleworth2.shelaghspencer.com and joannebloch.shelaghspencer.com respectively.

I have changed the nameservers and IP addresses of both sites to my hostgator nameservers and IP address. Once I did that I could not change the DNS settings because I got a message saying that the nameservers were not hosted with Yola.

The problem is that instead of pointing to the subdomains, both sites point to the primary domain, shelaghspencer.com

Many thanks,
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Angela Spencer

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Posted 7 years ago

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Laura Thomas

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Hi Angela,

Our DNS team can help you with this but in order to verify your account and domain ownership please submit a request to support here.