Pointing my URL to Yola

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  • Problem
  • Updated 6 years ago
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A number of people seem to be reporting the following problem. Pointing my URL to my Yola website doesn't want to work. I've pointed my URL to the correct Yola URL ( and when I type in my URL - charleysceramics.co.uk the Yola banner tells me to go to my Yola account and Publish, but when I try and do this I get the message "Sorry, this domain is not pointed correctly". I attended the Google Juice Bar event and was told that it would be very easy to transfer my current URL to Yola. I am beginning to regret making that change, especially as I am getting little support to resolve this issue. The only advice I have been given so far is "wait a little longer" and "try redirecting your URL again" I am a small business trying to start up and need some urgent support.
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Michelle Smith

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Posted 6 years ago

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Photo of Brianna


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Hi Michelle,

I am very sorry to hear of the issues you are experiencing with publishing your site to an external domain. When looking at your DNS settings for charleysceramics.co.uk I am seeing the following:

As you can see, your A Records have not been applied yet to your domain. Please note that if you have recently changed your A Records to, it can take up to 48 hours to propagate. Please allow this time to pass and let us know if you are continuing to struggle.

I am confident that it is just a matter of time that is needed.