Poor picture rendering.

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  • Updated 10 years ago
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I have an image which displays as a fuzzy mush in preview, but in site builder is clear and perfectly acceptable. Any ideas as to why this is? I have checked on my photography based site with you and the same holds true for images there too.

Why is this?
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Rob.B

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Posted 10 years ago

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Dré

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Official Response
Hi Rob.B

Yola recently released a feature that automatically optimizes any image you add using the Picture Widget.

For more information on how this works, see this article: Image Optimization.

The original high res image is still available in your File Manager. However, the image that is added to your page is compressed to ensure that your pages load quickly. Images with large file sizes are one of the primary reasons for poor performance of your website - so this is a very important feature for our users. However, if you are not used to it, it can be a bit of a surprise and I am sorry you were taken off guard.

The article above gives you other options for resizing your image if you do not want to use the new automatic image re-size tool.

As this is a new feature, we will be looking for ways to improve it, so please send us any feedback you have so that we can pass it on to our product team.
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Dré

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Hi again,

If you take a look at the image widget on your page, you'll also see that you can now turn Image Optimization off altogether if you wish.

You'll see the toggle button on the green bar bordering the top of the widget.
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Rob.B

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Hi.

That does not answer the question, this is nothing to do with resizing it is image quality!

If you look go to www.rtb2walks.co.uk in the site builder and look at the Ambergate page, then click preview. Does you answer suggest I have to revisit all images across all of my sites to fix this quality issue that you have introduced?

My images are resized prior to upload, why is the resolution different between the sitebuilder and the published/prepublished sites? How can you realisticlly design something that looks good when what you publish is of a different quality to that displayed in the sitebuilder. Surely both shouldd have equally good/poor image rendition.

Rob
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Marije

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Hi Rob,

I've had a look at the Ambergate page and the image there is quite blurry. The Image Optimization is turned on for that particular picture - can you try turning it off?

On the top of the particular widget, there are three buttons (Change, Edit and Optimizer). If you click the last one on the right, it should solve the blurriness problem.

Please let us know if it does not help at all.
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Rob.B

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How, I have gone into the picture widget properties and can see no option to turn it off.

OK so it's on the title bar, all the options on there have the same help-hover text. Can you please clarify what each of the icons represent.

Thanks.

Rob
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Marije

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Hi Rob,

This screenshot will probably help:


If you click on the button I've drawn a red square around, it will turn the optimizing off.
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Rob.B

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That's fixed it, I hate things being dumbed down or fully automated. Sorry a personal opinion there! Just that I now have a hunderd or more images to sort across my sites.
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Dré

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Thanks for you opinion Rob, our user's input is valuable to us and we will definitely consider these types of dislikes in the future. Thanks for your patience.
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Rob.B

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Thanks.

All sorted, all images from Feb 7th affected plus a random 5% or so of the rest.

Thanks again for the help.