POP Mail / Outlook Problem

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  • Updated 5 years ago
  • Answered
Dear Sir,

Are there current problems with sending and receiving emails via POP mail (and using in my case MS Outlook)?

I am having problems both sending and receiving from my email addresses (2) - on domain www.directgb.com . Accessing the emails, and sending and receiving emails via Webmail is unaffected.

I look forward to your reply,

Dan
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Daniel Boughton

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Posted 5 years ago

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Daniel Boughton

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Could anyone from Yola please reply? - We use our emails for business too and it's frustrating we can't use outlook or our mobile devices.
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Laura Thomas, Social Media Coordinator

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Hi Daniel,

We appreciate how important your business mail is to you! If you have an urgent support request in the future, you may want to consider submitting a request to support direct or giving us a call. As a paid member you are entitled to Premium Support. This forum is a wonderful resource for less time sensitive requests or for issues that you want member feedback on.

Please take a look at the troubleshooting advice Lyall offered in this thread and let us know if that helps.
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Daniel Boughton

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Thank you for your help. I will also use the alternative method of contacting you next time.