popups

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
my website is giving pop-ups,,is this normal? if not can it be stopped?
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larry spicer

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Posted 7 years ago

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safi ullah

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can you give your website url?
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Sanja, Official Rep

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Hello Larry, please do share your URL so that we can see what's going on. It sounds like you may have inadvertently used a code that contained an pop-up script.
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larry spicer

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http://www.sci-land.com is the site where im getting popups
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larry spicer

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http://www.sci-land.com

This reply was created from a merged topic originally titled
the popups are on http://www.sci-land.com.
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Marije, Official Rep

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Hello Larry,

The popup comes from code that you've added to your site. I think it comes from code that references Trafficzap. If you remove that code, it will remove the popup.
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Lady Cumberpatch

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Mine is doing this as well. The first time I click into my website as a published page, no matter what tab I click on, something opens in a whole new browser window.
I usually close it before it fully opens but one of my customers alerted me that it does the same for her now.
This time it's something from bbcc-news.com advising that there is a loophole to get the new iPhone for £1.
She had this open when using the new Windows10 browser of Edge, mine happens on Google Chrome.
My website is http://www.leedssteampunkmarket.co.uk/ and this popup has been happening for me for quite some time, before I updated to Win10 recently.
i don't do anything exciting with how I build my website - don't know how to do the advanced stuff as the basics takes care of it all for me. Which is how I like it.
So if anyone can advise on an idiot guide on how to get rid of this annoying bit of crap would be much appreciated!
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Sanja, Official Rep

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Hello, 

You would to remove the hit counter altogether. It is not possible to remove part of the code. You can either replace with a different hit counter or perhaps a better way to keep track of your visitors is to use the Analytics page offered to you. You can view this by going into your My Yola page and clicking on Site Traffic > Analytics. 

Please let me know if you wish for me to proceed with removing the hit counter code. 
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Lady Cumberpatch

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I can go in and remove it myself if that's the case.
many thanks for your help!
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Lady Cumberpatch

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I have removed the hit counter and the pop up jumped back up. Trying to republish now but it's struggling...
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Lady Cumberpatch

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Yay!!
No pop ups :)

Many thanks
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Laura Thomas, Social Media Coordinator

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Well done! Just to add on, we fully agree with the need for knowing about your site visitors but their are far more sophisticated tools at your disposal than site counters. Check out this tutorial when you have a chance!