• 1
  • Question
  • Updated 8 years ago
  • Answered
Hi Support,

I have a Yola Silver Account (before all the recent changes) I was made to understand that if you are a silver account holder you get 25 websites. I am also under the impression that now with the new highly priced Yola Silver, you get the Premium Styles for free. I just created a new site in my account and I tried to get a Premium Style, but Yola wants me to by a Silver Account to get the free Premium Style. Why should I buy a new Silver account when I have one that is paid up for the next two years???

Whats going on???
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Fishing Fanatix

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Posted 8 years ago

  • 1
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Jeremy Paton

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That sounds like a bug on your account, I have had my silver for a while and all the premium themes are available. I am sure a Yola employee could check this out and should be able to fix it :D
I would suggest you contact them directly, so you can get this looked into ASAP.
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John McCarthy

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Hey There,

This is a bug that is affecting a small group of users, Including myself.

Yola are currently working on a fix for this issue.

Sorry I have no better news for you at this moment in time.

Hope this helps,

John M
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Laura Thomas, Social Media Coordinator

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Thanks Jeremy and John, you are both correct.

Fishing Fanatix we can help you gain access to the styles you want in the meantime if you reply with your website address or email it to us at