Previous YOLA domain disapeared!!

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  • Problem
  • Updated 8 years ago
  • Solved
I made an wedding site which is occurring in 3 weeks, and published it as xxx.yolasiteS.com which has been working very fine until this weekend, and now only works on yolasite.com.

The problem is that I already sent all invitations with previous web address, and it will be crucial to get for people to find the place of church, and other info...

What happen? What can I do now?
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pablomoiseslx

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  • anxious

Posted 8 years ago

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Kevin

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go to my sites, then go to advanced settings for your site. Is xxx.yolasiteS.com still there in the domains section?
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Sanja, Official Rep

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Hello pablomoiseix

I have received your email in support and have responded to you. Unfortunately, we never had .yolasites.com domains. Our free subdomains are .yolasite.com which will explain why your site is not working on .yolasites.com.

I realize that you have already sent invitations with the incorrect URL and I'm very sorry that I am not able to rectify this problem. If I had a way to do this, I would gladly offer up an alternative.
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pablomoiseslx

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Hello Sanja,
Well... but how would you explain that from August till now xxxxxx.yolasites.com has been working? And that if entered only yolasites.com is redirected to yola.com?
Thanks for your help
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Sanja, Official Rep

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Hello pablomoisesix

I have received your follow up email and will respond to you from there. Thanks!