Primary domain

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  • Updated 7 years ago
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Hi,

just build my website. But i am trying to have my domain francklydelicious.co.uk showing as Primary domain.

when i go to Change advanced site settings for: i can see a box coming up but disappear right away.

any help welcome. Thanks
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Franck Gautherot

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Posted 7 years ago

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Brianna

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Hello,

I was unable to locate a Yola account associated with the domain: francklydelicious.co.uk. Please share the subdomain that your site is currently published to so that we can assist you further.

Thanks!
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Franck Gautherot

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Hiya Brianna,

i have 3 domain being forwarded to francklydelicious.yolasite.com
francklydelicious.co.uk
franklydelicious.co.uk
francklydelicious.com

my problem is that i don't get the option to put francklydelicious.co.uk as my primary, as its the one i have been using for my business and that is advertised everywhere.
Also, when i do the keep my domain with another registra, it say that its not pointing, i spoke to 123-reg (register with them) say that i have done everything right.

thank you
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Brianna

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Hi Franck,

When I did a domain search, it appears that all three domains you are pointing to your Yola site are not registered. Did your domains expire before you renewed them with 123-reg?

If everything looks okay on their end, perhaps it is just a matter of propagation. This can take up to 48 hours.
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Franck Gautherot

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hi,

what do you mean by they are not registered ?

vista print did shut my site as soon as i hang up the phone. i did follow the instruction from your site to keep my domain with my registrar and use ip address
"184.72.229.176"

i will call 123-reg in the morning

thanks
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Franck Gautherot

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Hiya,

I managed to get my primary domain change :)

everything seems to work like a charm

Thank you
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Sanja, Official Rep

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Hi Franck,

I'm glad that you were able to get this resolved! Well done :)