Privacy Concerns

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  • Question
  • Updated 5 years ago
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Why is my personal address and phone number public in regards to my account?
I googled my name and my address and telephone number in relation to my domain name are public. How do I reverse this? I have already canceled my account. What more can I do to protect my personal information as I feel this is a safety concern.
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Drea Ervin

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Posted 5 years ago

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Photo of irishshogun


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I'm afraid once you register a domain whatever information you gave at the point enters the public domain, it can be found through a whois search.
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Sanja, Official Rep

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Hello Drea,

I am sorry that you experienced this as a violation of your privacy. Please let me take a moment to explain what happened.

When you purchase a domain from us or another domain registrar, you are legally required to provide personal details such as contact information. If you don't want those details to appear on public WHOIS, then domain privacy can be purchased for an additional fee. This will cost $9.95/year USD.

Purchased domains cannot be 'deleted' from the internet, they exist until they expire and are not renewed. If you do not want to use your domain or purchase domain privacy, then we can change the personal information to reflect our own. However, you will then lose ownership of that domain and the ability to publish a site to that particular domain.

I hope this helps. Please let us know if you wish to purchase domain privacy or if you wish to change the personal information to our own.