Private Registeration of Domain

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  • Updated 7 years ago
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I ordered the Silver package and got a customized domain name. How do I get details of my domain that I can keep for my records that I own the domain? Also, in the event I don't want to renew the domain through yola.com, what are my options?
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tcgincorporated

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Posted 7 years ago

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Sanja, Official Rep

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Hello tcgincorporated,

When you redeemed your custom domain, you should have got a receipt in the email with the details. If you wish to enable domain privacy so that your personal information does not show up on the internet, please let us know your domain name and we can assist further.

If you don't wish to renew through Yola, you will need to transfer your domain away to a new domain registrar before your domain expires. Please see this tutorial for more information.
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tcgincorporated

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Hi Sanja,

My domain name is torontoconsultinggroup.com.

I would like to enable domain privacy so my personal information is not shown on the internet.

Also, on my receipt for the silver package only says credit for custom name. I did not receive a receipt/documentation for me actually registering the particular domain name and that it was registered to me. How can I get that?

Thanks a bunch.
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Sanja, Official Rep

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Hello tcgincorporated,

I have forwarded this information to our Payments Department to assist further with the domain privacy as well as sending you a receipt. Please allow them 24 hours to respond. Thanks for your patience.
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Jackie

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Hi tcgincorporated,

I can confirm that when you registered your domain you registered it with privacy at the same time.

I have resent the receipt for your domain registration to the email address registered to your Yola account.

Please let us know if you don't receive it within 24 hours.

Thanks!
Jackie