Problem adding aliases

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I purchased email for the domain I purchased through Yola. I added jim@likemindsmusic.com, however, when I select manage aliases, I either get an error or no response. I need to add cary@likemindsmusic.com
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jamesmlemke

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Posted 7 years ago

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Sanja, Official Rep

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Hello jamesmiemke,

I'm sorry to hear that you ran into this error. I have added the alias for you.

If you need any further assistance, please let us know.
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jamesmlemke

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Hello Sanja,

I still get an error message when I click on the link "manage my alias" so I can't forward the email from my likemindsmusic domain to my gmail account. I appreciate that you set up an email for cary, however, I do need to solve the access to manage my domains to change forwarding or add another alias. Thank you.
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Sanja, Official Rep

  • 10698 Posts
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Hello jamesmiemke,

I'm not sure I quite understand what is happening for you. Please can you email support@yola.com and we can work a bit more closely on this. Thanks!