Problem in logging in Yola ..........

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  • Question
  • Updated 9 years ago
  • Answered
I m not able to log on to my Yola (synthasite) account . I am sure that my username and password is correct but i am not able to log in . The page shows Login Failed . Now what to do ? Are any of u experiencing same problems .......
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Prateek

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Posted 9 years ago

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Shaq

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I am not experiencing any problems.
I recommend you email
support@yola.com from the email you signed up with. They can help you from there..
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Kershnee

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Hi Prateek,

I'm sorry you are having this problem. I just tested this on my side and was able to login. This normal happens when the username or password is incorrect. I would suggest resetting your password.

You can reset your password as follows:

1. Click on the "forgot password" link below the login boxes in the top right hand corner of the Yola homepage or click on this [link](http://www.yola.com/user/forgotpass)
2. Fill in the email you used to create your account
3. Check your email inbox (and the junkmail folder if you don't receive it.) An email will be sent to you with a link to click on.
4. This link will take you to a page where you can reset your password

You will then be able to log into your account with your original email address and your new password.

Let me know if this works.
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UK Duke, Champion

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this is a relativly common problem - you have to clear your browser history then login directly at yola.com . That will do the trick.
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Prateek

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although my password was correct but now i am happy that it is working. i have changed the password with reset key . ya email was in junk that i never thought .
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Kershnee

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That's great to hear Prateek. Glad to hear you got it work!!
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Alex

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i did have this problem but after about 20 go's it worked.
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UK Duke, Champion

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THREAD READERS:

Delete your browser history - Then log in directly as normal at http://yola.com
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Prateek

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noo that is not working buddy .
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Marije, Official Rep

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Hi Prateek,

If you think your login details may be incorrect, please send an email to support@yola.com so that we look up your info. If possible, please include your site's address so that we look up the right details.