Problem uploading images in the File Manager

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Hi,

I have repeated issues when I'm uploading images in the File Manger. The bug look as this:

I'm selecting images to upload from my computer, then I click upload, the progress bar appear and goes up to 100%, then the folder seem to reload to update the content, but the new files have not been uploaded. This also happen if a just upload a single image.

This seems to have appeared a few days ago, because this feature used to work well.

Thanks.
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flcorbin

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  • annoyed

Posted 7 years ago

  • 1
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flcorbin

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I think I found the problem.

The File Manager don't seem to like file name with # character (and probably other special characters like this).

But, if it's so, why you don't disallow the uploading of files with these characters in the name?

This would be better since for now, you think it's a Yola bug, instead of just having a notifier pop up window to tell you to change the file name, since some character are not supported

Thanks
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Nazlie

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Hi flcorbin

Has the problem resolved and are you now able to upload files successfully to the File Manager as before?

As you have mentioned, special characters are a problem in the File Manager and the engineers are aware of this. It is something we hope to improve on in future. However, we can add a popup message which would help, as you said.

Nazlie
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flcorbin

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Yes, everything's ok now that I know not to put non-alphanumeric characters.
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Sanja, Official Rep

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Great catch flcorbin and well done on figuring this out!