Problem uploading to Picnik

  • 3
  • Problem
  • Updated 7 years ago
  • Acknowledged
I have been having a problem with Picnik today. When I try to upload a picture to be edited, Picnic is telling me "sorry there was a problem reading from that website." I have had this problem with a few different images today using three different PCs at two different locations. Any idea what is going on? URL: RaceOnPs3.com
Photo of Jimshorts

Jimshorts

  • 17 Posts
  • 0 Reply Likes
  • hopeful

Posted 7 years ago

  • 3
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Jimshorts

Thank you for bringing this problem to our attention. Is it happening on any of your pictures or just one or some?

We are investigating this problem for you.

Thank you
Nazlie
Photo of Jimshorts

Jimshorts

  • 17 Posts
  • 0 Reply Likes
It is happening on all of the pictures I try to upload. I tried uploading from two other sites I have after posting this problem and noticed that it is affecting all three. I use Picnik on a daily basis and first noticed the problem Thursday at 8pm Eastern U.S. time.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hello Jimshorts - we have since heard that clearing your browser cache may help. Could you give that a try? Here's how: http://www.google.com/support/account.... Otherwise, the bug is logged and we're waiting for feedback from our engineers.
Photo of Jimshorts

Jimshorts

  • 17 Posts
  • 0 Reply Likes
I clear my browser cache religiously every evening. (on all three PCs.) Two of the PCs that I use are 15 miles away from the third and run using completely different internet providers. Thank you for the suggestion. I'll wait patiently for a fix.

Thanks
Photo of Jimshorts

Jimshorts

  • 17 Posts
  • 0 Reply Likes
The problem has been resolved. Everything seems to be working as usual again.

Thank you for your efforts.
Photo of Deirdre Altenburger

Deirdre Altenburger

  • 17 Posts
  • 0 Reply Likes
How was your problem resolved?