Problem verifying DNS record with Google Apps

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  • Question
  • Updated 7 years ago
  • Answered
why can't google verify my dns record? It's been more than 5 days since I signed up for google apps to set up an email account, but no luck yet!
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Ajy

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  • frustrated

Posted 7 years ago

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Sanja, Official Rep

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Hello Ajy,

Please can you take a look at this tutorial: Setting up your email with Google Apps to ensure that you have followed each step.

Please let us know where you get stuck.
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rbrazier

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I have a similar problem setting up email in Google Apps. When I enter the TXT supplied by Google into my DNS record I get the following:
"Record of type TXT with name could not be edited: Invalid value (Yola)"
and Google returns:
"Verification failed for http://learningful.ca/ using the DNS record method (5 minutes ago). Your verification DNS TXT record was not found. (Google)"
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Ashley Nichol

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I am also receiving and error message from YOLA when entering the TXT or CName verification code. Any advice?
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Gop

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Hi ashley,

If you can tell me your domain name I can check remotely the CNAME/TXT record for you and let you know how it is being interpreted by the DNS manager.
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Ashley Nichol

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domain name is twofortytwo.ca.
Thank you
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Gop

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Just checked this Ashley and there is neither a CNAME nor a TXT record associated with this domain. There are no MX records either.

Can you step through the tutorial once again and I am happy to help with this if you wish? You can tell me exactly where you hit a problem and maybe I can offer support for a solution.
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Ashley Nichol

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I have tried multiple times, however Yolanda continues to give me an error message when I try to enter the TXT code as provided by Google Apps.
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Gop

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Could you post the txt here and I'll have a look at it?
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Stefan, Official Rep

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And can you please tell us what the error message says, Ashley?
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Lam Tang

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same issue, google gave me "google-site-verification=[43characters]", I tried it as is and also replacing "=" w ":". any other options? verification so close yet so far from the 5-10 min's they said it'd take on Google...
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Laura Thomas, Social Media Coordinator

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Hi Lam,

I'm sorry but I don't understand what you mean about the replacements you made to the code. Are you receiving an error within Yola when trying to enter the code? If so, what is it?
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Lam Tang

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yes, I copy & pasted code that Google provided and get an Invalid text when adding a TXT to DNS settings in Yola.
google-site-verification=VxxxxxxxxxxxxxxxxxxxxxxxxU

error msg on Yola is:
Record of type TXT with name could not be edited: Invalid value
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Lam Tang

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yes, I copy & pasted code that Google provided and get an Invalid text when adding a TXT to DNS settings.
google-site-verification=VxxxxxxxxxxxxxxxxxxxxxxxxU

the error msg i get is:
Record of type TXT with name could not be edited: Invalid value
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Lam Tang

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whoops, figured it out. didn't see you needed to do that email step above that part.