Problem with images I uploaded

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  • Updated 4 years ago
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I spent hours uploading and arrangin all my pics. from flickr. It came out awesome. I saved the changes and updated my site last night. When I went on today there were all these bizarre pictures where mine used to be. I dont even know where they came from. And of course this was after I sent the site to a whole bunch of people to view my items.
Im so frustrated right now. Does anyknow how this could have happened and how to prevent it from happening again after I redo it. One other thing, I need to know how to set up for people to upload pictures to me on the site, Hopefully thats an option
Thanks Kim
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Kim

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  • frustrated and sad

Posted 9 years ago

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lambofgod

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Hello Kim,

I am sorry you are having problems with your pictures. You say you uploaded the pictures from flickr to your Yola file manager? Then nothing should have changed. Would you mind sharing your url? Also for people to put their pics on your site you will need to have a form (www.jotfrom.com or www.wufoo.com) and set up the form from either of those and then just upload the pictures you get to your website.
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Kim

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Hi, My website is Kimskreativekeepsakes.yolasite.com. I went on and deleted all the pics that didnt belong there. When I tried to replace them. And it was corrects tags, it was not my pics coming up
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Marije, Official Rep

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Hi Kim,

Would you mind posting your site's URL so that we can take a look?

Here is some info that may help:
* Check your privacy settings with Flickr - if the pictures you want are marked private, they will not show on your site.
* Make sure the tags you are using are accurate and match the ones on your photos.
* Make sure your pictures are classified as Photos on Flickr and not another category.
* Make sure that you have used the email address associated with your Flickr account (if you have more than one email).
* Be as specific as possible in your search terms.

Right now it is not possible for visitors to upload files directly to your site. All content on your site needs to be posted by you. However, you can try these two options:
1. You could collect information from your visitors via a contact form and you would receive an email alert when someone filled in your form. Some form services allow people to add a file when they complete the form (eg. Wufoo or Jotform.com).
2. The other option is to put an email link on your site. To add an email link to your website you can either type in your link text or use an image (use the "insert image" icon on the text editing toolbar to add an image inside a text widget).

For more information on either, take a look at this link: http://www.yola.com/customer-support/... (scroll down to the related information).
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Kim

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Hi, My website is Kimskreativekeepsakes.yolasite.com. I went on and deleted all the pics that didnt belong there. When I tried to replace them. And it was corrects tags, it was not my pics coming up
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KanThaiDecor

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Hi Kim....I looked at Gallery A, it looks and works fine.Did you have another gallery up that you took down?
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Kim

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Hi John, Yes I took the first one down and I deleted all the images that were not mine. Some others asked me to share my Url ( ? sorry is that the website I am so new to this) When I went in to try and put my pics
back and it was definatley with the correct tags they were not pictures coming up.
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Kim

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that should say " they were not my pics coming up
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KanThaiDecor

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URL is a term you will see a lot....Your home page URL for example is http://kimskreativekeepsakes.yolasite... ...You will see the URL in your browser address bar of any page you are on.....If you look in your address bar as you are on this page you will see the URL is... http://forum.yola.com/yola/topics/pro...
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Kim

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thanks
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Donald

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I'm gonna guess that she's referring to the file manager NOT what on her published site right? So then it would be new pics not visible by us? If this is the case we would need more elaboration of what the problem is.

A tip - image extensions can be changed to better extensions... I sometimes get .bmp images uploaded to my file manager which yola doesn't support (or at least is says so when trying to insert it into a widget)... changing the .bmp to something like .jpg or the better .png / .tiff usually changes the type of image as well. - I know this probably isn't the problem, just wanted to add that tip!
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lambofgod

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All of your pictures are displaying fine for me and the all seem to be related to your site. Are you still having problems?
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Kim

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I just renamed one of the tags and it came up but it would not come up with original tag I gave. the same pic that it was replaced with came up
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Donald

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Are these pictures published on your site or are you viewing them through the sitebuilder?
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Kim

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when you saw published, I uploaded them from Flickr I previewed the page, saved changes and then updated site
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Kim

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"say published" sorry
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KanThaiDecor

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The only way I have been able to get random photos from flickr to show up on my test site is if I do not add my e mail in properties.Is it possible you added more than one flickr widget to your page? If you did you have to set properties in each one.
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KanThaiDecor

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Any update on this file manager issue? 
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Laura Thomas, Social Media Coordinator

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Good point Gop, I have added the Employee badge for Saskia!

(Edited) KanThaiDecor, Our engineering team has been working on the File Manager problems but I see there are still open issues. If you are having a problem, we'd like to log it and follow up with you. You can either submit a report here or detail the problem so I can create a case for you.
(Edited)
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KanThaiDecor

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Sorry no it isn't fixed and I had emailed already....case number 404382

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Laura Thomas, Social Media Coordinator

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Thank you, glad you have a case open. We'll follow up with you as soon as we have an update.
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Laura Thomas, Social Media Coordinator

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Should be sorted now! Please clear your cache and take a look. If you still see any problems, do let us know and we'll follow up!