If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Can you tell me what you mean by "tagged account". Are you referring to your published site, are you not able to bring it up on the Internet? If you can give me a bit more information we will help, also, please let us know what your domain name is.