Problem with Picnic?

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  • Question
  • Updated 7 years ago
  • Answered
Can't seem to edit with pics with Picnic the last couple days. Any idea if this will be fixed soon? Thanks. ~
Photo of TracyM

TracyM

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Posted 7 years ago

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Photo of Emmy

Emmy

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Hello,
I'm sorry to hear you are having trouble with this. I have just tested editing with Picnik in my site and it is working as it should for me. Can you try a few things and then give the editing another try:

1. Try using a different browser. We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox. Please note that although we find Firefox to work the best, we can support you if you are using another browser as well.

2. Can you please try clearing your cache, here is a link with information on how to do this: Clear Your Browser's Cache.

3. Please check to see that you have the latest version of Flash installed, for more information please click here: Version Test for Adobe Flash Player.

Please let us know how this goes for you and if you continue to have trouble.

Kind Regards,
Emmy