Problem with pointing my .co.uk domain name to Yola

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  • Updated 6 years ago
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Approximately 10 days ago I followed the instructions on the YOLA website of what I needed to do to point my .co.uk domain name. I have I assume done this correctly but when I type in my domain name it still says that this website is pointing to yola. It then states that all I need to do is publish it to the web. I have done this several times but still nothing is happening. Please can someone help me
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casey

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Posted 6 years ago

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Gop

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Hello Casey,

Could you please tell us your domain. I can look at the DNS settings remotely to see if all is setup correctly.
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casey

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Hello its - www.tantraz.co.uk

thank you
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Gop

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Hi casey,

I had a look at the DNS settings for your domain and I can see that you only have one A record pointing to Yola. This was the record for the non-www version. ie: tantraz.co.uk

You must also setup a second record pointing to the www version. It points to the same IP address. When this is done and it has propagated through you should then be able to publish your site successfully. Each registrar has slightly different ways of accomplishing the settings as mentioned in the Yola tutorial..

I would try setting the second A record as www.tantraz.co.uk and pointing to 184.72.229.176 also.
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casey

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Thank you I believe I have now done this. When should I see it complete?
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Gop

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That's great Casey. I can see both a records now. It may already be through because I'm seeing it in a third party tool. It can take up to 48 hours but fortunately my experience has been minutes to maybe an hour. I think this is more the norm.

Try it now and see I guess is the test :) Let me know if you have successfully published
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casey

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Hi
I dont think its worked. I have typed in www.tantraz.co.uk into the web and its still coming up with the landing page of "your domain is pointing to yola, publish etc" When I log into the site builder it is highlighted as green saying "your website is live" when I then click on publish the site a box has popped up saying your site has been published to the web, your address is http://tantrazmassage.yolasite.com. Any ideas?
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casey

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Hi
I dont think its worked. I have typed in www.tantraz.co.uk into the web and its still coming up with the landing page of "your domain is pointing to yola, publish etc" When I log into the site builder it is highlighted as green saying "your website is live" when I then click on publish the site a box has popped up saying your site has been published to the web, your address is http://tantrazmassage.yolasite.com. Any ideas?
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Stefan, Official Rep

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Hello Casey

I can confirm that your domain is pointing to Yola. Please go to our tutorial Publish to a domain you already own again and follow the steps of the very last paragraph "To publish your live site to your domain". Afterwards it should work. If not, please let us know, and we'll be happy to assist you further.