Problem with pointing my website

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  • Updated 6 years ago
  • Answered
Hello Yola team,
I have added 2 A records with Yola's IP address on my DNS management page, and have been waiting 36 hours now to see if it can be published, but I still get " not pointing correctly" message when I try to publish my site. Can you help me with this problem, or should I contact my domain host? My domain host is Doteasy.
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Donna

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Posted 6 years ago

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Gop

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Hi Donna,

Can you let us know your domain name? It's possible to check the DNS records remotely.

If you want help with this then yes, your domain registrar is a good point to stop in at.
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Donna

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Hi!

My domain name is mtseymourpreschool.org.
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Donna

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I have just contacted my domain registrar and I have done everything correctly. I have 2 A records pointed at Yola. Maybe I need to wait for them to take effect from their end?? I will check back later today.
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Gop

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Hi Donna,

Have checked out your DNS settings and there is one IP address that's incorrect. The www is pointing to 108.60.15.18 (ie doteasy?)whereas it must be pointed to Yola. 184.72.229.176

Both records must be pointed to 184.72.229.176

If you fix this I think you will be OK.

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Donna

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Wow-you guys are awesome! I will double check that it's pointing to Yola. Thanks!
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Gop

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Your site is now up and running I can see. Good work Donna. All in the curve?

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Donna

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The Curve is up!!! :)