i setup the DNS records to point yola IP and it configured successfully. but still i cant publish my site with my private domain it done only with yola subdomain. pls help!
Posted 8 years ago
BUT THIS IS THE ISSUE, its not working there is some kind of bug you not fixing and always relating it to the DNS!
Go type www.graniteam.com you will see you get to yola.(with and without www)
so DNS is correct, BUT TRY TO PUBLISH the site with that domain its impossible it say "not avaliable" screenshot attached:
Go type www.graniteam.com you will see you get to yola.(with and without www)
so DNS is correct, BUT TRY TO PUBLISH the site with that domain its impossible it say "not avaliable" screenshot attached:
you need to go to the green publish button and then next to it there is a arrow click on that then there a few options. go to publish settings and then the option should be there so u can add your custom domain to your site??
no i'm not, attached another screenshot of trying pointing the domain: 
now u r in the right area. right have u got 2 A recoreds pointing to yola 1 with www. prefix and 1 without www. prefix??
follow these instructions
Your domain is pointing to Yola!
Now you just need to publish your site and you're done!
Log into your account and open your site in the Sitebuilder.
If your site is unpublished, click on "Publish to the web" and then choose "I already own my domain name". Follow the steps until your site is published.
If your site is published to a subdomain, click on the down-arrow next to "Publish to the web" to open the Publishing Settings and publish your site to a domain you already own.
Your domain is pointing to Yola!
Now you just need to publish your site and you're done!
Log into your account and open your site in the Sitebuilder.
If your site is unpublished, click on "Publish to the web" and then choose "I already own my domain name". Follow the steps until your site is published.
If your site is published to a subdomain, click on the down-arrow next to "Publish to the web" to open the Publishing Settings and publish your site to a domain you already own.
THIS IS EXACTLY THE PROBLEM, its not working see the error attached above. it not let me publish no mater what and where i'm pushing. its now for a week i'm around that case!
i've follow your tutorial and added the following parameters in godaddy DNS manager:
Hello Graniteam,
I know that this has been quite frustrating. I believe you are nearly there! For your www one - please have it pointing to 184.72.229.176, not @. This should resolve the issue. Please let us know how this goes.
I know that this has been quite frustrating. I believe you are nearly there! For your www one - please have it pointing to 184.72.229.176, not @. This should resolve the issue. Please let us know how this goes.
under CNAME its impossible to enter IP address so i delete it and added new A record pointing to 184.72.229.176.
now there are 2 A records pointing your IP: www & @
now there are 2 A records pointing your IP: www & @
Thanks for trying this. Now, it may take up to 24-48 hours for the settings to propagate. Let's leave this for a bit and then after the time has lapsed, please try again and let us know if you're still having issues. If so, please email support@yola.com so we can follow up.
same same no different!! there is a bug with the hosting system, pls fix it!
Hello Graniteam,
Your domain looks to be properly pointed to me. If you are still receiving the error message that it is not pointed when you try to publish this could be a bug. I'd like to give this a try in your Sitebuilder myself and see how it functions, but for that I need your account details which I do not want to get here on the forum. Can you please email me at support@yola.com and mark it Attn: Emmy and I will pick it up and continue with you from there.
Thanks much,
Emmy
Your domain looks to be properly pointed to me. If you are still receiving the error message that it is not pointed when you try to publish this could be a bug. I'd like to give this a try in your Sitebuilder myself and see how it functions, but for that I need your account details which I do not want to get here on the forum. Can you please email me at support@yola.com and mark it Attn: Emmy and I will pick it up and continue with you from there.
Thanks much,
Emmy
done
