problem with publishing website on my own domain!!!! help!!!!

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  • Updated 7 years ago
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i had a website at after making the site to a certain extent i bought my own domain and deleted the subdomain so i can view the website at my domains address but instead whenever i enter my domain in the browser it takes to the yola page giving me an error that the subdomain that was being used before is no longer in use.....i bought a new domain precisely so the address can go away can you please advise what to do to correct this problem..its like i enter my domain .com but it transfers me to old address and tells me its not in use .thanks
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Posted 7 years ago

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Michelle Crabbe

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When you deleted the sub domain, did you recreate the page on the actual domain you created? This could be the problem. However, when I did this, I found that I had misspelled the domain name incorrectly. Always double check spelling.
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Laura Thomas, Social Media Coordinator

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Hi gmzkzlk,

I just answered your email that you sent direct to Support. I visited your domain and was taken to your website. I also verified your subdomain is not in use, so you should only see that message when going to it direct. I have attached screenshots for your reference. From what I can see your custom domain is functioning properly.

Can you tell me the specific steps you take when you see the subdomain page? Thanks for your patience as we work through this together.