Problem with signing up for Yola Silver

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I tried to click on to sign up for Yola Silver which is on specials for Canada but I get error message. How can I sign up for it?
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Lily

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Posted 7 years ago

  • 1
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Laura Thomas, Social Media Coordinator

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I see you signed up via the Get Your Business Online program. Please let us know the error message you are receiving and I'll have my Payments team investigate for you.
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Lily

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Hi Laura, this is the message I get :
'channel_error': u'Basket started with product (sku=40000061,type=gxbo_silver_bundle) not compatible with this channel (name=upgrade_to_silver,allowed_types=silver_bundle)', 'error': 'channel_error'}
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Laura Thomas, Social Media Coordinator

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Thanks Lily, we'll look into this for you.
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Lily

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Thanks Laura. I finally got to sign up for it
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Laura Thomas, Social Media Coordinator

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Oh, good deal, glad to hear that. Sorry for the inconvenience.