Problem with the new preview window

  • 1
  • Problem
  • Updated 8 years ago
  • Not a Problem
Hi, on my Memberhip system website, on all of the jaavscript codes, it says 'Welcome, , " instead of "Welcome, Nathan" If I go to the old site preview: http://sitebuilder.yola.com/sites/S3/... everything is fine, but when it is in that pop up lightbox like, it shows a bunch of stuff and on the Profile thing, it shows frame tags and stuff. I still like the new window, just it's not working right now.

Screen shot of new window problem:



Screen shot of the old preview window - without any problems:



I don't know why this is happening.

Also, if you want to go to the site preview, you have to login first with the

Username: Test

and

Password: Test

This testing account I create don my site is made for this only. I am going to suspend it after this problem is fixed so no one can login with it.

--
Nathan
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
  • confused

Posted 8 years ago

  • 1
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi Nathan,

Apologies for the delayed response. We are looking into this and will get back to you shortly.
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
It's okay. I understand, there was over 40 new topics yesterday!
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
I have taken a look at your site. In the Sitebuilder, your "member area" pages load, hence preventing me from looking at your code.
On this page - http://www.authpro.com/cgi-bin/auth.f..., the username and password "test" don't seem to work. Did you change the details?
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
Sorry, make sure the "T" in both the username and password are capitalized. It is case-sensitive.

Username: Test

Password: Test
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
This is what I see:



I am using FF, what browser are you using?
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
I am using Chrome. And it is one the new preview window, the old one (Which is the url I gave you above) works fine, but the new one (Which is in the site builder on a pop up window) doesn't work right.
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
I'm sorry, not on a pop up window, on a lightbox or a modal box.
Photo of Brianna

Brianna

  • 2045 Posts
  • 92 Reply Likes
Hello Nathan,
I see that Kershnee has been working on this with you. She is not working at the moment, though I will send this to her so she can continue resolving this with you. Thank you for your patience!
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hello Nathan,

You mentioned that is happening in Chrome. I am not sure if you are aware of this, but Google Chrome is not yet a Yola-supported browser on Yola. Please could you use a different browser (we recommend Firefox) until Google Chrome is a supported browser.
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
Thanks! It is working in EI8. Thanks Kershnee!