Problem with uploading picture

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  • Question
  • Updated 6 years ago
  • Answered
I am unable to upload any pictures. I have tried everything.. can someone please help. I have a few other formatting questions.
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upmaskitchen

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Posted 6 years ago

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Photo of Justine

Justine

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Hi upmaskitchen,

We'd love to help you with this.

Could you give us some information about the steps you are following when you try to upload? For example, which widget you are using. We'll also need some information about what happens when the upload fails, such as any error messages you're getting.

If you could also provide your URL, it will be helpful to us.
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upmaskitchen

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Hi Justine,

I finally managed to put al the pictures and complete the site however, when I published my site my pictures were not uploading and it would take a lot of time to upload. Because of that the website formatting looked different.

Can you please help. I really want to publish this tomorrow.

Thanks,
Upma
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Laura Thomas, Social Media Coordinator

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Hi Upma,

I replied to you on another thread but after reading this, it sounds to me like you are possibly using very lage image files. Please review our tutorial on image optimization and let us know how that goes for you.
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upmaskitchen

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Hi Laura,

I have changed my file size and none of these are really big. Between 10-100kb. I am using image optimization.

My URL is upmaskitchen.co.uk could you please help.

Thanks,
Upma
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Stefan, Official Rep

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Hi Upma

I have checked your Yola account and your File Manager. Your pictures all seem to have a good file size to use them on your website. I also saw quite a couple of pictures on your pages. Can you please specify what you need help with?