Problems After Bug Fix and no support yet

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
Hi , After the Bug Fix Yesterday , All my Custom Banners Were lost , My text boxes have Lost all their Distinct Spacing , Leaving no Paragraphs Etc , I have Logged a Report with Support (Maritje) Yesterday , and Till now Have not recieved a Response , I took the Liberty of trying to Explain that I have a Deadline to meet On tues Morning , and The Site has to be Up , Now it seems , I am Back to where I started , and will have to Edit all the Banners and Layout once again , It seems that the Piknik editor is not being used any longer on the Banners , This I assume to be the Problem , The new Editor does not allow for Images smaller that the 900x220 template , I really need to have this resolved ASAP , as my whole Business continuity partly revolves around having a completed site to show at a Meeting tommorow , Please help , Does Yola Also routinely have these Bugs which enter the System ? , Will they always affect my Layouts ?

I have tried Republishing the Site using the down arrow on the Update my site tab and selecting Published settings , Now the Published sit is also all haywire
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Dezigner Customs

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  • Very Frustrated

Posted 9 years ago

  • 1
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Marije, Official Rep

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Hi Muhammed,

I did reply to your email and let you know that we were looking into the problem. I will definitely be coming back to you soon about the issue and we're working on various bugs that have appeared since the release. I will post an update here in the next few hours and reply to you via email too.
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Marije, Official Rep

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Just some feedback on this thread - the problem has been solved.

If people are experiencing problems with spacing in the text widget, please try pasting it into Notepad and then back to your site. You can also use shift+enter to go to the next line in the text widget if the default is double-spacing.
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Dezigner Customs

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Thanks for the Fantastic Service , Highly Appreciated