problems deleting Site and old get satisfaction account

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  • Updated 10 years ago
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Hi i have lots of sites i have progressively made on yola but i want to delete one. I follow the instructions and type in DELETE but nothing happens can anyone help with this. Also I have another problem with deleting my old "get satisfaction" account because it was infringing to many of my natural searches on Google. I deleted the account but it is still there with all the old questions in it and unfortunately the link to the site i dont want associated with get satisfaction in the first few pages of google with a google search. If anyone can suggest anything i would be most grateful, thanks Donald.
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Donald

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Posted 10 years ago

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Yola_User_A

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Um... first unpublish the site did you do that?
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Ruth

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Hi Donald,

The question about Get Satisfaction searches will need to be asked there. http://getsatisfaction.com/getsatisfa...

I will investigate the problem you are having deleting your Yola site and we will get back to you.
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Peter

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Donald,

The Google hits will take some time to die out I think. The site and references have to be seen as gone before Google drops them out of the index.
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Ruth

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Hi Donald,

The delete site function is working for me. Can you tell me what happens when you try to do it? What do you see? Are there any messages?
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Ruth

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Donald, can you also tell me what browser you are using?
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Donald

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Hi thanks for the fast replies, i shall try unpublishing the site i havent doen that. how do i do that ? ill ask the get satisfaction question in their area thanks for the help everyone.
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Yola_User_A

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In the yellow Update My Site Box on the right there is an arrow pointing down... click the arrow and then click publishing settings... Choose Unpublish Your Site...
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Donald

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Just tried clearing my cache and internet data files then doing it still no luck, after i type in delete nothing happens. I am running firefox 3.0 on a mac. thanks
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Marije, Official Rep

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Hi Donald,

Like Ruth, deleting sites works for me too (we're also Firefox on mac). Can you try a different browser and let us know if you're able to delete the site?

Could you also let us know if you're deleting from the button on Site Manager tab or the drop-down menu at the top of the page?
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Donald

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i have been using the drop down menu from the tab, i just tried the file manager way and it actually starts to load with the little red loading box, but simply continues forever not timing out. I have 6 sites if thats anything to think about.
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Marije, Official Rep

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Thanks for coming back to us - were you able to delete the site in another browser?

Can you also try clicking on the Site Manager tab and then clicking on "Delete Site".

Let us know how it goes!