problems pointing to synthasite

  • 1
  • Question
  • Updated 10 years ago
  • Answered
Please help! I have built a site with Synthasite but can't seem to publish it so that it shows anything other than a place-holder. Any ideas? Domain name is www.chocolatesmiles.co.uk. Where do I need to change the IP address? Is it in my domain name management page or do I need to do something with my hosting service??
Photo of DrLisa

DrLisa

  • 4 Posts
  • 0 Reply Likes
  • stumped

Posted 10 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi DrLisa,

In order for your domain to work with SynthaSite, you need to edit your DNS settings with your domain registrar so that your domain points to SynthaSite.

Below are general instructions on how to configure your domain to point to SynthaSite. If you require specific help with the interface of your domain name registrar, please contact them for support. We have a tutorial outlining the steps to configuring your domain, giving two popular domain name registrars as examples: http://www.synthasite.com/tutorials/p.... There are also instructions on how to use ZoneEdit if your domain name registrar does not provide you with domain name management. However, most domain name registrars can assist you with an A record, in which case you would not need to use a third party service like ZoneEdit.

How to configure a domain name you already own:
1. Log in to your chosen domain registrar (eg. GoDaddy.com, Register.com)
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: "208.75.208.172"
5. Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard. Feel free to forward any instructions you receive from them to us so that we can advise you further.

Once you have configured your DNS settings, click the yellow "Publish My Site" button in SynthaSite. Click on the blue link at the bottom of the dialog box that says "Already Own a Domain?" Fill in your domain name and follow the prompts to publish your site. If you have any difficulty with this please let us know.

Once your site is published to your domain the hard part is over and you will be able to edit your site and then update it with a single click!
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi DrLisa,

Are you hosting your site with SynthaSite?