If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Yes, the custom HTML code could be causing the problem. If code is broken in any way it can break the whole page. Are you able to remove any of your widgets, especially any HTML widgets that you added before the problem started? If not, please shoot an email to email@example.com and we will see what we can do to help from there.