Problems with user domain and publishing

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
I cannot purchase my user domain, it is free but it keeps saying problems with form, every time I try and pay for it. I'm getting very frustrated now as I've been exchanging emails the last 2 months over this subject and it's still not resolved. The site accepts my payments for the silver package, but not the user domain. Please assist me on this, I've spent hours building the bloomin things, only for a zero result! Not happy :(
Photo of Elkie

Elkie

  • 2 Posts
  • 0 Reply Likes
  • Angry

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Elkie

Thank you for bringing this to our attention. I have found your e-mails, and Jackie will follow up with you on this matter. Thank you for your further patience and bearing with us!