If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm so sorry to hear that the promotional code didn't work. You should have been able to use it, so could you please email email@example.com with your purchase details, and I will arrange for a refund to be sent to your account.