If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When you purchase a domain, it belongs to you for the period of time that you have paid for it. When the domain is up for renewal, you will be reminded of this at regular intervals, giving you enough time to renew it.
I think you may be referring to sites that allow you to "book" domains that are up for deletion? If you don't mind sharing your domain name here, and if you could provide me with the name of the site where you can do this, I can certainly look into this for confirmation.