Publish To The Web..

  • 1
  • Question
  • Updated 7 years ago
When I click on publish to the web to publish my site to the web the page does not load. Any suggestions? Thank you..
Photo of DonnaM

DonnaM

  • 5 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of KanThaiDecor

KanThaiDecor

  • 2402 Posts
  • 263 Reply Likes
The first thing to try is clearing your browser cache then try to publish.
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi DonnaM,
I did respond to you on another thread regarding this topic, but we can continue here on this one if you would like, it will just be easier if we keep the dialog to one thread.

Can you let us know what happens when you try to publish, do you receive and error message or does something else happen?

Also, John is correct, first thing to do would be to clear your cache and give it another try: Clear your browser's cache.

Thanks,
Emmy
Photo of DonnaM

DonnaM

  • 5 Posts
  • 0 Reply Likes
Thank you Emmy. My domain name is musicalsrus. When I click on "publish to the web" on my site the page doesn't load. I'll try removing the cookies as John has suggested. Any other advise??

Thank you Donna Lizzio
Photo of DonnaM

DonnaM

  • 5 Posts
  • 0 Reply Likes
Hi Emmy, I removed my browsers cookies and I am still having an issue when I click on "publish to the web." It does not load the page to give me my options. It worked fine yesterday. Any other suggestions?

Thank you, Donna Lizzio
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hi Donna,
Are we possibly working together via email on this issue? I don't see that there is a site published to http://musicalsrus.yolasite.com/ right now, did you previously have a site published to that domain name?

If your site is not currently published to this domain name, I can try to do this for you, but I'll need to do it from email support as I will need to login to your account. Can you submit a support request to support@yola.com and I can go into your account and try to publish the site.

Thanks,
Emmy