Published but cannot reach

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  • Updated 8 years ago
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my site is published but I cannot reach it. When I type in the URL its returns page cannot be displayed. ??? I check with my Domain registar and everything checks out. DNS issue, Nameserver settings? The site published...
Photo of stmr123


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  • frustrated

Posted 8 years ago

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Photo of Donald


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well... for starter, did you redirect your domain (from your domain registrar) to point to yola? Another, sometimes it takes a while after you change the DNS settings and publish the site to get on the internet for the first time since you've purchased the domain. I've heard of it sometimes taking up to 24 hours. It took mine two hours to completely be online after I purchased the domain. If you haven't waited at least two to four hours, I would give it a little bit longer! :)
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Sanja, Official Rep

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Hello stmr123

I'm sorry to hear that getting your domain set up has not been going smoothly.

Please make sure that your A Records point to Yola only. You will also need to make sure you have 2 A records set up, one with the hostname "www" and one with the hostname "@" or "*". Both A records should point to - you should do this regardless of which domain you want as primary.

For more information on pointing your domain to Yola, click on this link.

If you'd like, you could post your domain and we can try to take a look at the domain settings and see what's going on.