Published but not online...How long do i wait?

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  • Question
  • Updated 7 years ago
  • Answered
How long should it take between 'Going live' and it actually appearing on the net. I have been live for 30 minutes and still no page online...
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Kernow frights

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Posted 7 years ago

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Monique, VP of Customer Support

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Your site should go live as soon as you publish it. One possible exception is if you have just bought a new custom domain and the DNS settings have not yet had a chance to propagate (this could take up to 24 hours).

Please let us know what domain name you published your site to and then we will be able to give you a concrete answer to your question.
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Kernow frights

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The domain name is;

kernowscares.co.uk
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Emmy

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Hello,
Thanks for providing that information. There seems to be a problem with the DNS Records, we are looking into this. I'm sorry for the wait on this.

Kind Regards,
Emmy
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Emmy

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Hello,
This has been fixed and your site is now published. I'm sorry for the inconvenience. Let us know if you have any further troubles.

Kind Regards,
Emmy