published without publishing

  • 1
  • Problem
  • Updated 12 years ago
  • Acknowledged

This conversation was archived and is no longer visible to community members. The community moderator provided the following reason for archiving: the problem affected a single individual and has been resolved.

I was setting up my synthasite and I decided to publish it before it was done just to get the domain name. The first problem I encountered was getting a message that Paypal transaction failed. I checked my email and found nothing wrong. I typed in the domain name and found out it was already published as my synthasite. My account was still in the create page and everytime I try to publish i get to a dead end. putting in new domain name only gets me "You already own this domain". I put in "Already own my domain" and it keeps me getting nowhere. A glitch maybe? I can save my site but it doesn't update the one that was "published".
Photo of JB


  • 1 Post
  • 0 Reply Likes
  • confused

Posted 12 years ago

  • 1
Photo of Emmy


  • 5892 Posts
  • 299 Reply Likes
Is you site currently showing to a live site? If so what is the url?

Photo of Monique


  • 6294 Posts
  • 446 Reply Likes

Could you email us at with the details of the domain you bought (if you haven't done so already). We want to help you get this sorted out as soon as possible!