Publishing error

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
HI every one
after long time i am back to problems i cant update my site y?
my site was published and i was added more images after adding when i click on update my site its take to time and than after this error come

Than i try one more thing I unpublish my site than publish my hole site with new subdomain name yolasite.com.but now my hole site unpublished when i click to publish it but not publish.

help me serious problem.

Still I love yolasite.
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IB HEART

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  • frustrated

Posted 9 years ago

  • 1
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Marije, Official Rep

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Hi IB Heart,

I'm sure we can find out why this is happening - would you mind posting your site's URL so that we can take a look?
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Marije, Official Rep

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Hi IB Heart - I just realized you said that you unpublished your site, so you probably won't be able to post a URL.

Would you mind posting your site's name? Then we can try and look up further information on why this is happening.
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IB HEART

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my site url was first ibworld.synthasite.com but i changed to ibworld.yolasite.com after i change my domain i unpublished my site but now I can not publish my site my site name is IB WORLD
thank you Marije
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Marije, Official Rep

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Thanks for the info - I'm going to have to ask you submit a support request. Click on Help > Contact Support in the site builder. You can mark the email for my attention.
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IB HEART

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STILL no solution plz some one help me.
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Kershnee

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I am sorry you are still having this issue. Did you submit a support request as requested by Marije?
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Marije, Official Rep

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Hi IB Heart - my apologies, I will follow up and answer your email.
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IB HEART

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Yeas Kershnee I Submit support request as requested Marije.
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IB HEART

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IS there is any kind of virus into my site because I was uploded photos from my pc maybe that time I have virus into my pc and it goes with photos into my site oohh I don't know but I now 1 thing I am so unlucky when I am free from my work and I get time to make my site that time I have problem with my site OOH GOD HELP ME.

I STILL LOVE YOLA.
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Kershnee

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Hi IB Heart - are you having problems with your photo's as well? Please let us know so we can help you sort this out.
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IB HEART

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I HAVE no problem with my photos its working good but I can't update my site for example I added more 50 images to site so I have to update my site when I update my site Than i get these error what is above and I can't update my site to see my new images but now I mistake I unpublished my hole website unfortunately. now I can not publish my site plz help me .
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IB HEART

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SOME ONE HELP ME PLZ
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lambofgod

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Hello IB HEART,

Right now the Yola staff is probably sleeping. I believe the time is around 5 in the morning 6 in the morning there. So when the get back to work and settled in they will do the best they can to help you.
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Marije, Official Rep

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Hi IB Heart,

I've replied to your email to let you know that we're looking into the problem. I have an engineer trying to find out why this is happening at the moment and will let you know as soon as I have an answer.

Apologies for the delay.
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IB HEART

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OK Sir
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IB HEART

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YES its working I am so happy thank you yola site

I love you YOLASITE
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Emmy

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That is great news!

Kind Regards,
Emmy