Publishing issues....

  • Question
  • Updated 8 years ago
  • Answered
Hi, Im having trouble updating my site, i have been with using yola for over a year now, i have used firefox for along time. The site will publish in 2 minutes somedays, then others it takes 45 minutes or longer. Also, it will update and show my changes on the net, then when i refresh the page my changes are gone.
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David

  • 25 Posts
  • 1 Reply Like

Posted 8 years ago

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Emmy

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Hi David,
I'm sorry to hear you are having this problem, sounds frustrating. If you have trouble with the publishing process in the future, can you try a few things and then give it another try:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

Also, if your changes are not showing on your published site, please feel free to email us at support@yola.com and we can look into it further.

Emmy
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David

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Emmy, Thank's for your help with this, i wished that did the trick, i have done everything you mentioned. My site is rather large containing about 1600 pages, somedays updating is awesome fast,others hang it up, actually when i do update it is making typical changes that go smooth most days.
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Emmy

  • 5892 Posts
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Hmmm, this might have to do with the size. If you want to email us we can check into it and see what the issue might be and if we can do anything to help with it.
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David

  • 25 Posts
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Thank you Emmy,,,You guy's have my support, yola has done amazing things i could not have done without you guy's, i have had over 215,000 hits in a year so far. Hopefully you can help me figure it out, if not i suppose i will just make more sister sites to handle some pages. I will email you Guy's some more info..Thank's, David.