publishing to my own domain name

  • 4
  • Problem
  • Updated 10 years ago
  • Solved
I set up my site on synthasite, and then published it. I just bought a personal domain name, and followed the instructions on how to get my site to point to that name. It said it might take up to 48 hours for it to point to the site, but it has been longer than that and my site is still not working (on synthasite, it says it is pointing to my domain name, but when I go to my domain name it says "coming soon")

It looks like it is a problem on synthasite's end, as the company I bought the domain name from really doesn't do anything other than give me my name....

Anyone else have this problem? Thoughts?
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Brooke B.

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  • frustrated

Posted 10 years ago

  • 4
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lisaretief

  • 114 Posts
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Hi Brooke B.

What is your domain name? I can check and tell you what the problem is.

Thanks,
Lisa
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lisaretief

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Hi,

I got the domain from your direct support request to us (I have replied to that as well) and did a lookup.

When I do a lookup on your domain it has an A-Record pointing to 216.21.239.197 and this is incorrect, it should be pointing to 208.75.208.172 . You will need to update this record with the host of your name servers.

Lisa
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Brooke B.

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thanks, Lisa! I contacted my name server and they are fixing the problem

-Brooke