If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I guess that would be your call. I would consider a good and reliable host one that does all they can to ensure excellent uptime of their service and responds rapidly and decisively when problems do arise. While we strive to be such a service at all times, only you can decide whether we succeed in this to your satisfaction.
Right now we are of course deeply concerned with the situation and working non-top to resolve it. We will continue to strive to restore our reputation for excellent uptime of our site builder and our published sites.
We are grateful for the patience and understanding our community has shown during this temporary set back, but of course we are also fully aware of the frustration and inconvenience and are deeply sorry for this.